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Bitbucket Integration

The Feedback Falcon Bitbucket integration allows your team to seamlessly create issues in Bitbucket directly from user feedback and keep comments synced.

Supported Features

  • Repository Connection: Link your Feedback Falcon project directly to a specific Bitbucket repository.
  • Issue Creation: When a task is created or approved in Feedback Falcon, you can automatically create a corresponding Bitbucket Issue containing the original feedback description and technical context.
  • Comment Syncing: Comments made in Feedback Falcon can be mirrored to the Bitbucket Issue, and comments added in Bitbucket can be synced back to Feedback Falcon.

Setup Instructions

  1. Navigate to your Project Settings > Integrations.
  2. Click Configure next to Bitbucket.
  3. Provide your Bitbucket Access Token or App Password.
  4. Enter your Workspace / Repo Owner name.
  5. Enter your Repository Name.
  6. Save your settings.
  7. A Webhook Setup URL will be displayed at the bottom of the modal for 2-way sync.

Setting up the Webhook for 2-Way Sync

To allow comments and updates from Bitbucket to sync back into Feedback Falcon, you must configure a repository webhook using the URL generated in the previous step:

  1. Navigate to your Bitbucket repository Repository settings.
  2. Click on Webhooks in the left sidebar under Workflow, then click Add webhook.
  3. In the URL field, paste your Feedback Falcon Integration Webhook URL.
  4. Set the Status to Active.
  5. Under Triggers, select Choose from a full list of triggers.
  6. Check the boxes for Issue: Comment created (and Repository: Push if utilizing git commit task commands).
  7. Click Save.

With these configurations, comments added to the Bitbucket issue will mirror back to Feedback Falcon to keep everyone in the loop.