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GitLab Integration

The Feedback Falcon GitLab integration allows your team to easily create issues in GitLab directly from user feedback and sync notes bidirectionally.

Supported Features

  • Project Connection: Link your Feedback Falcon project directly to a specific GitLab project.
  • Issue Creation: When a task is created or approved in Feedback Falcon, you can automatically generate a corresponding GitLab Issue containing the original feedback description and technical context.
  • Note Syncing: Comments made in Feedback Falcon can be mirrored to the GitLab Issue as notes, and notes added in GitLab can be synced back as comments in Feedback Falcon.

Setup Instructions

  1. Navigate to your Project Settings > Integrations.
  2. Click Configure next to GitLab.
  3. Provide your GitLab Personal Access Token.
  4. Enter the explicit path to your GitLab project (e.g., namespace/project-name or the project ID).
  5. Save your settings.
  6. A Webhook Setup URL will be generated at the bottom of the modal for bidirectional syncing.

Setting up the Webhook for 2-Way Sync

To allow notes from GitLab to sync back into Feedback Falcon, you must configure a project webhook using the URL generated in the previous step:

  1. Navigate to your GitLab project Settings > Webhooks.
  2. Click on Add new webhook.
  3. In the URL field, paste your Feedback Falcon Integration Webhook URL.
  4. Leave the Secret token field empty based on your current configuration.
  5. Under the Trigger section, check the boxes for Push events (if using commit-based task closures) and Comments (this is for Note events).
  6. Click Add webhook.

Once the webhook is configured, comments added to linked GitLab issues will automatically appear as comments on the respective task in Feedback Falcon.