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Webhooks

For ultimate flexibility, Feedback Falcon supports standard HTTP Webhooks, allowing you to stream event data directly into your own custom backends, analytics providers, or Zapier workflows.

Supported Features

  • Custom Endpoint Targeting: Send HTTP POST requests to any publicly accessible URL.
  • Event Filtering: Choose which events trigger the webhook:
    • task.created: Fired when a new piece of feedback is submitted.
    • task.updated: Fired when a task's priority, assignee, or column changes.
    • task.deleted: Fired when a task is archived or removed.
  • Rich JSON Payload: Included in the request body is a comprehensive JSON payload containing the task ID, description, submitter information, tags, and URLs to access attachments.

Setup Instructions

  1. Navigate to your Project Settings > Integrations.
  2. Click Configure next to Webhooks.
  3. Enter your destination URL.
  4. (Optional) Provide a secret signing key. Feedback Falcon will use this to generate an X-FeedbackFalcon-Signature header so you can verify the authenticity of incoming payloads.
  5. Select your subscribed events and click Save.