Task Management via Kanban
As feedback rolls in from your users, it automatically lands in your project's Kanban board. The board acts as your central repository for prioritizing, discussing, and resolving issues.
Understanding the Kanban Flow
The board consists of default columns designed to match a typical development lifecycle:
- Triage: All new incoming feedback arrives here by default. Use this column to assess if a report is valid and assign someone to review it.
- To Do / Backlog: Verified tasks waiting to be picked up by the development or design team.
- In Progress: Tasks that someone is actively working on.
- In Review: Tasks waiting for QA validation or a PR review.
- Done: Fully resolved issues. The original submitter (if an email was provided) will be notified automatically! (Note: There is also a hidden Archive board for retired tasks).
Moving and Prioritizing Tasks
- Drag and Drop: Simply click and drag a task card to move it between columns as work progresses.
- Priorities: Tasks can be marked with
Low,Medium,High, orCriticalpriorities to help engineers know what to tackle first. These are visually indicated in the top right of each Kanban card.
The Task Detail Modal
When you click on a card, the Task Detail Modal opens. This is where the magic happens:
- Detailed Descriptions: Read the initial feedback and view the automatically captured console logs, network requests, and browser environment details.
- Media Support: Users can attach screen recordings (WebP videos) or screenshots, which are playable directly from the modal.
- Comments and Collaboration: Tag other team members, request clarification, and communicate seamlessly without leaving Feedback Falcon.